Sell, Not Just Inform: How an AI Product Catalog Turns Chats Into Sales
Most chatbots answer a question and stop there. Okidoki can show your products, share photos and PDF brochures, check stock, and hold items — moving every conversation toward a sale.
Okidoki Team
July 8, 2026·2 min read
Most website chatbots do one thing: they answer a question and stop. Okidoki is built to move the conversation toward a sale. When you define your products or services as a catalog, the AI can proactively offer the right item, share its photos and PDF brochure, confirm what's in stock, and hold it for the customer — on your website chat and over WhatsApp, around the clock.
Informing is not selling
A visitor who asks "do you have this?" and gets a slow or generic answer rarely comes back. Selling means guiding them to the right product, showing it, handling objections, and making the next step effortless. That is the gap between a support bot and okidoki's catalog-aware agent.
How the AI product catalog works
You define each product or service once, and the AI does the rest in conversation:
- Create catalog items with a name, description, category, price, and tags.
- Attach photos and PDF brochures; okidoki reads them so the AI can describe and recommend them accurately.
- Set stock as unlimited or a fixed quantity so the AI never offers what you cannot deliver.
- When a visitor asks about products, pricing, or availability, the AI searches your catalog and offers the best match.
Photos and brochures, shared inside the conversation
The AI shares the material you uploaded right in the chat. In your website chat widget, product photos appear inline and PDF brochures are one tap away. On WhatsApp and email, the AI sends the same photos and documents as tap-to-open links, so the customer always gets the real material — not a vague description.
Give the AI the assets your best salesperson would show, and it will show them at the exact moment the customer is deciding.
From interest to reservation
When a customer wants an item, the AI can hold or reserve it, ask any intake questions you define (size, pickup date, preferences), and decrement your stock so the same unit is not promised twice. You are notified by email the moment a reservation is confirmed, ready to finish the sale.
Support bot vs okidoki catalog
| Answer-only bot | Okidoki catalog | |
|---|---|---|
| Offers the right product | No | Yes |
| Shows photos and PDFs | No | Yes |
| Knows what's in stock | No | Yes |
| Holds or reserves an item | No | Yes |
| Notifies you to close | No | Yes |
What okidoki does not do
Okidoki is honest about scope: it does not process payments or run a checkout. It captures the sale — the right product, the customer, and a reservation — and hands you a warm lead to close your way. Rich inline media (photos and PDFs shown in the chat) is a feature of the website widget; on WhatsApp the same files arrive as tap-to-open links.
Getting started
Add your top products or services, attach their best photos and a brochure, set stock, and connect WhatsApp. From there the AI can sell around the clock. See how this plays out for specific businesses in our guides on real estate and vacation rentals and retail with live stock.
Frequently asked questions
Can the AI show product photos and PDF brochures in chat?+
Yes. In the website chat widget, product photos appear inline and PDF brochures open in one tap. On WhatsApp and email, the AI sends the same photos and documents as tap-to-open links.
Does okidoki track stock so it does not oversell?+
Yes. Each item can be unlimited or a fixed quantity. When a customer reserves an item, the AI decrements the stock and will not promise more units than you have available.
Does okidoki process payments or run a checkout?+
No. Okidoki captures the sale by offering the right product, holding or reserving it, and notifying you to finish the transaction your way. It does not handle payments.
Which channels can offer products?+
Your website chat, WhatsApp, and email all use the same AI catalog. Voice and video conversations hand off product requests to your team for follow-up.
