How to Book Appointments over WhatsApp with AI
To book appointments over WhatsApp with AI, connect your WhatsApp number to an AI scheduling agent that can read messages, check your calendar availability, and confirm bookings in the chat. With Okidoki.chat, clients message your WhatsApp, the AI answers their questions from your knowledge base, offers open time slots, books the appointment, and sends automatic confirmations and reminders — all in the WhatsApp conversation, 24/7, without manual back-and-forth.
Connect WhatsApp to Your AI Agent
In Okidoki, connect your WhatsApp number via QR code. Once connected, incoming WhatsApp messages are handled by the same AI agent that powers your website widget, sharing one knowledge base and one calendar.
Let the AI Handle Availability and Booking
The AI understands natural requests like "do you have anything Friday afternoon?", checks your real availability (respecting event types, buffers, and lead times), proposes slots, and books the appointment. It captures the client's name and details in the conversation.
Automatic Confirmations and Reminders
After booking, Okidoki sends a WhatsApp confirmation and then reminders at your configured lead times. Because everything happens on WhatsApp — where open rates are high — clients are far more likely to see and act on them.
Cross-Channel Identity
Okidoki recognizes the same person across your website widget and WhatsApp, so context follows the client. A visitor who started on your site can continue and book on WhatsApp without repeating themselves.
Frequently Asked Questions
Do I need the WhatsApp Business API to use this?+
You connect your WhatsApp number to Okidoki via QR code. Once connected, the AI agent can send and receive messages, including booking confirmations and reminders.
Can the AI book appointments without a human?+
Yes. The AI checks availability and books directly in the WhatsApp conversation. You can still take over manually at any time with human handoff.
Will clients get reminders on WhatsApp?+
Yes. Okidoki sends automatic reminders on WhatsApp at your configured lead times, and clients can reschedule in the same chat.